Using our platform (coming soon)

1. Creating an account

2. Placing an order

3. Understanding 'your impact'

Frequently Asked Questions

In-app Issues

  1. When do I need to order by?

    1. Orders must be made within your institutions timeframes, this information is available on the homepage of the KnoWaste platform​

  2. How do I change my order?

    • Orders can be ​altered in the 'recent orders' tab of the KnoWaste platform

  3. How do I reset my password?

    • Passowrds can be reset through the profile tab of the KnoWaste platform​

  4. I don't understand the carbon visualisation

    • This key should help

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Screenshot 2021-09-28 at 17.13.16.png

Other

  1. How can I report an issue?

  2. Answer not here?